Refund Policy — Indian Vinyl Records

Last Updated: 25.Nov.2025

We ensure products are carefully inspected before shipping. However, refunds are available under specific conditions.

  1. Refund Eligibility

You may request a refund if:

  • You received a damaged product
  • You received the wrong product

Refunds are not available for:

  • Change of mind
  • Minor cosmetic issues on pre-owned vinyls (normal wear & tear)
  • Sound quality issues due to old vinyl condition (unless completely unplayable)
  1. Time Window

Refund requests must be made within 48 hours of delivery.

  1. Condition for Refund

You must provide:

  • Unboxing video (mandatory)
  • Photos of the damaged/wrong item
  • Order number and delivery details
  1. Refund Process

After verification:

  • Refunds are processed within 3–7 business days
  • Refunds will be issued to your original payment method
  1. Non-Refundable Items
  • Items bought on sale/discount
  • Gift cards
  • Clearance/last-stock items